Privacy Policy
Jacked Gym
Effective Date: 1/7/2024
Last Updated: 1/7/2024
1.
Introduction
Jacked Gym (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, facilities, or website.
2.
What Information We Collect
We may collect the following personal data:
- Full name
- Date of birth
- Contact details (phone number, email address, home address)
- Emergency contact information
- Health information (e.g. PAR-Q responses, medical conditions relevant to exercise)
- CCTV footage
- Payment details (for billing purposes)
- Access log data (via key fobs or access codes)
3.
How We Use Your Data
We collect and use your personal information to:
- Create and manage your membership
- Ensure your health and safety within the gym
- Communicate with you about your membership or services
- Process payments and manage billing
- Monitor facility usage (including CCTV for safety and security)
- Improve our services
- Meet legal and regulatory obligations
4.
Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual – to provide gym membership and services
- Legal obligation – to comply with legal and regulatory requirements
- Legitimate interest – to manage business operations and improve services
- Consent – for marketing communications (opt-in only)
5.
CCTV Monitoring
Our facility operates 24/7 CCTV surveillance for:
- Member safety and emergency review
- Security of the premises and equipment
- Evidence in case of disputes, damage, or criminal behaviour
Footage is stored securely and retained for a limited time unless required for legal reasons.
6.
Sharing Your Data
We do not sell or share your personal data with third parties except where:
- Required by law (e.g. police, courts)
- Necessary for payment processing or IT service providers under strict confidentiality
- You provide explicit consent
7.
Data Security
We implement appropriate technical and organisational measures to keep your data secure. This includes:
- Secure payment processing
- Encrypted storage systems
- Controlled access to sensitive data
- Staff training in data protection
8.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Restrict or object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
📧 jacked.gym2024@gmail.com
📞 07426544074
9.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, tax, or regulatory obligations. After this period, your data will be securely deleted or anonymised.
10.
Cookies and Website Usage
If you use our website, we may collect technical data via cookies to enhance your experience. This includes:
- IP address
- Browser type
- Device used
- Pages visited
You can manage cookie preferences via your browser settings.
11.
Changes to This Policy
We may update this policy from time to time. We recommend reviewing it regularly. Significant changes will be communicated via email or in-gym notices.
12.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Jacked Gym
Unit 4, Premier Business Park, Highbridge, Somerset, TA9 3DE
📧 jacked.gym2024@gmail.com
📞 07426544074